To prevent no-shows & last-minute cancellations, any appointments canceled or rescheduled within 12 hours of their scheduled time will be charged a fee of $25. If you cancel your appointment, you may need to call to reschedule. Clients with 3 or more reschedules and cancelations may need to pay for an appointment in advance in order to book.
No shows will be charged 50% of the service. All cancellations within 10 minutes of their scheduled appointment are considered a no-show and will be charged accordingly.
Some services require a non-refundable deposit to hold your appointment. If you need to reschedule, the deposit will go towards one rescheduled appointment as long as it's not considered a late cancellation. Cancellations within 12 hours of your appointment will result in the loss of a deposit and a new deposit will be required in order to reschedule. No-shows result in the loss of a deposit and client will be charged 50% of the service cost.
If there's an unpaid balance on an account, a client may not schedule any other services until all balances are paid.
Thank you for your understanding!